RRVL: eCom Share In B2C Grocery Revenue Up 270 Bps

Reliance Retail’s Gross Revenue Up 6% At Rs917 Bn; Reliance Retail Opened 303 Stores During Q2

Isha M. Ambani, Executive Director, Reliance Retail Ventures

FinTech BizNews Service    

Mumbai, 31 October, 2026: Reliance Industries announced its Q2 FY27 results on Friday.

CONSOLIDATED RELIANCE RETAIL VENTURES LIMITED (“RRVL”)

Quarterly Revenue at Rs 91,716 crore, up 6.4% Y-o-Y

Quarterly EBITDA at Rs 6,228 crore, EBITDA margin at 7.8%

Quarterly Performance (2Q FY27 vs 2Q FY26)

 Business registered Gross Revenue of Rs 91,716 crore, up 6.4% Y-o-Y (adjusted for demerger of Consumer Brands business). The business performance was impacted by the shift in the festive calendar to Q3.

 EBITDA before one-time impairment charge at Rs 6,228 crore, down 8.6% Y-o-Y. EBITDA margin at 7.8%. Margin moderation of 120 bps due to planned investment phase in Digital Commerce, input-cost inflation absorbed for customers, and the festive shift to Q3.

  Depreciation at Rs 1,820 crore, up 18.1% Y-o-Y with growth in asset base.

 Finance costs at Rs 905 crore, up 53.9% Y-o-Y due to increased borrowing and higher interest rates.

 303 stores opened during the quarter with net reduction of 222 stores after accounting for closure of unproductive stores; total store count at 19,947 and area at 77.5 million sq.ft.

 The business achieved 7% Y-o-Y growth in transactions in a quarter even with major festivals shift to Q3, indicating strong customer engagement and continued growth.

Business Performance by Consumption Basket

Grocery

 Grocery delivered growth while absorbing part of input cost inflation; LFL growth of 3% Y-o-Y.

 Strengthened regional engagement through festive-led in-store experiences across Jagannath Yatra, Ganesh Chaturthi and Janmashtami.

 Broad-based category growth continued across Staples, Dairy and Frozen & Bakery.

Margin recovery to come from space productivity, optimized assortment, a focused vendor base and joint business planning with brands.

 B2B revenue grew 10% Y-o-Y, supported by higher transaction volumes and average bill value, with Beverages, Dairy, Frozen & Bakery and Staples leading the growth.

 Targeted campaigns, including ‘METRO Ka Vaada, Fayda Sabse Zyada’ and ‘Mehangai Se Azaadi, Bachat Ki Azaadi, Vyapar Ki Tarakki’ strengthened customer engagement.

JioMart

 JioMart delivered 42% Y-o-Y revenue growth, driven by higher average order values and a 24% increase in units per order.

 The business leveraging its widest network of 5,000+ stores across 1,000+ cities, deepening penetration in smaller cities and towns.

 Free delivery encouraged customers to build larger baskets, contributing to higher average order values.

 The share of Digital Commerce in B2C grocery revenue increased by 270 basis points Y-o-Y.

 The business continued to scale quick delivery in Consumer Electronics while strengthening monetization of its marketplace and seller services.

 Dark-store productivity remains a key focus, with performance tracked by cohort to drive higher order density and reduce cost per order.

Consumer Electronics

 Consumer Electronics delivered growth, driven by improved product availability, competitive pricing, targeted promotions; LFL growth of 8% Y-o-Y.

 Now India’s largest retailer of premium products, including mobile phones from leading brands such as Apple and Samsung. Lower margins are a strategic investment in acquiring high-value customers with significant lifetime value.

 Omnichannel integration expanded across Tier 2 and Tier 3 markets, enhancing customer experience.

 ResQ delivered steady growth, completing 97% of services within 48 hours.

 Distribution business revenue grew 20% Y-o-Y, led by Mobiles and Laptops.

Fashion and Lifestyle

 Fashion & Lifestyle delivered steady revenue growth even with major festival shift to Q3; LFL growth of 3% Y-o-Y.

 Apparel & Footwear stores held sales without the full-price festive weeks.

 The launch of over 250 new options every week reinforced the focus on fresh fashion across stores.

 Own brands sustained growth momentum, led by fresh womenswear collections and a sharper focus on evolving customer preferences; contribution increased by 710 bps Y-o-Y.

 Digital Commerce share of Apparel & Footwear revenue increased by 100 bps Y-o-Y. AJIO’s catalogue grew 23% to 3.3 million options.

 Tira and AJIO’s beauty category strengthened the premium beauty proposition, broadening customer reach and attracting consumers seeking premium beauty and personal care brands.

 Premium brands delivered growth across Eyewear, Luxury Menswear, Kidswear and Footwear, with Reliance’s premium and luxury portfolio surpassing 1,000 exclusive brand stores.

 Expanded the brand portfolio with the launch of Fabletics (a global active lifestyle brand) and signed an exclusive partnership with SKIMS (a global shapewear and lifestyle brand).

 AJIO Luxe added 22 brands, expanding its portfolio to 1,040 brands.

LEADERSHIP QUOTE

Ms. Isha M. Ambani, Executive Director, Reliance Retail Ventures Limited, said, “Our customers’ trust and continued engagement across our stores and digital platforms remain central to our growth. We are building a future-ready retail business by combining our extensive physical network with digital convenience, technology, and a deep understanding of Indian consumers. The new model with fast growing Digital Commerce and B2B channels is working and funded by the profits of offline business.

With continued investments in sustainable, profitable growth, we are well positioned to serve customers across India with quality, value, and choice this festive season."