NBBL’s Banking Connect To Change Net Experience

Banking Connect is designed to simplify and modernise the internet banking journey for all participants, including customers, banks, and payment aggregators.

Ms. Noopur Chaturvedi, MD & CEO, NBBL

FinTech BizNews Service

Mumbai, 27 November 2025: NPCI Bharat BillPay Limited (NBBL), a wholly owned subsidiary of the National Payments Corporation of India (NPCI), has advanced its digital payment vision with Banking Connect, a new interoperable platform that promises to redefine internet and mobile banking experience. Banking Connect was launched during the Global Fintech Festival 2025, in the presence of the RBI Governor, Shri Sanjay Malhotra.

Today’s net banking workflows often require multiple integrations, complex customer credentials, and non-standardised settlement processes. Merchant and payment aggregator onboarding can take up to 10 to 15 days, adding friction to the payment ecosystem.

Developed by NBBL in collaboration with ecosystem partners, Banking Connect is designed to simplify and modernise the internet banking journey for all participants, including customers, banks, and payment aggregators.

Banking Connect addresses these challenges with a future-ready, secure, and efficient payment system that delivers:

• Interoperability: Streamlined integration for banks and payment aggregators, simplifying the payment process.
• Uniform experience: Consistent user interface across service providers for ease and familiarity.
• Mobile-first approach: Designed for the growing demand for mobile payments, including biometric-enabled transactions.
• No caps on transactions: Supports unrestricted transfers for diverse use cases.
• Security and trust: Advanced security measures, transaction monitoring, and dispute management for a safe experience.
• Low-code/no-code integration: Minimal code changes for merchants, enabling faster adoption.
• Better Success Rate: The platform uses standardised APIs and reduces delays or drop-offs caused by redirection or timeout errors that commonly occur in existing net banking flow.

Ms. Noopur Chaturvedi, MD & CEO, NBBL said: “Net Banking has been one of the early payment mechanisms, preferred till date for high ticket payments. Banking Connect is its new avatar, making a significant leap by offering a unified, secure, and interoperable platform that simplifies integrations and elevates the internet and mobile banking experience for customers, banks, and payment aggregators. This future-ready solution not only strengthens trust and security but also accelerates financial inclusion and digital accessibility across the ecosystem.”

Banking Connect brings several advantages to all its participants. For customers, it offers a future-ready, mobile-first solution that supports biometric-enabled payments and QR codes, ensuring convenience, security, and faster adoption.

Banks benefit from increased engagement on mobile banking apps, simplified integrations compared to traditional redirect flows, and enhanced fraud prevention measures. Additionally, payment aggregators gain from a single integration that supports all banks, streamlined merchant onboarding, standardised error codes, and improved security, reducing complexity and operational overhead.

Banking Connect is already live with banks such as HDFC Bank, ICICI Bank, SBI, YES Bank, AU Small Finance Bank and Federal Bank and Payment Aggregators including Infibeam, PayU, Pinelabs, Cashfree, Razorpay, HDFC Bank Smart Gateway, Zoho, Easebuzz, Juspay, OPEN and SBI ePay.