Leading the AI powered transformation in debt collections and resolutions
FinTech BizNews Service
Mumbai, June 11, 2025: Credgenics, the leading provider of SaaS-based debt collections and
resolution platform worldwide, has announced a 40% growth in annual revenue and reinforced its
market leadership with a total revenue of INR 220 crore for the fiscal year 2024-25. The company
marked its continued profitability and robust business performance with a profit before tax of INR 25
crore.
Building on the successful track record of being a pioneer in modern technology led debt collections
for banks, NBFCs, HFCs, fintech lenders, and asset reconstruction companies, Credgenics has
leveraged innovation to reimagine the collections processes across the lifecycle. The company’s
innovative AI-driven platform has enabled the lenders across the retail and SME/MSME loan
portfolios to boost collections efficiency and reduce costs significantly.
“We are proud to record another year of strong upward financial results, reflecting the trust that our
customers have in our solutions and our commitment to facilitate excellence in credit collections,”
said Rishabh Goel, Co-founder & CEO of Credgenics. “With our revenue growing consistently at a
high pace with sustained profitability, we have reinforced our dominant market leadership in this
space. We plan to further expand our presence both in India and other geographical locations,
including the South East Asia and Middle East. Our goal is to continue delivering superior business
value through our AI powered innovative platform while enhancing the experience for credit
consumers. As part of this vision, we are also prioritizing investments in Generative AI to further add
more innovative solutions.”
Anand Agrawal, Co-founder & CPTO of Credgenics, added, “Our sustained revenue growth since
inception demonstrates the tremendous demand for AI led comprehensive and integrated solutions
that transform the processes for lenders and borrowers alike. Over the past year, we have scaled our
platform and added new capabilities to meet the growing aspirational requirements of our
customers. We remain focused on providing excellence with innovation as we further expand our
customer base while providing unique solutions for new and diverse business use cases.”
Credgenics’ comprehensive AI powered debt collections and resolution platform provides a full suite
of solutions including AI based collections strategy predictor, digital collections, multichannel
communications, predictive dialer, Gen AI videos and voicebot, litigation management / legal
recovery, field collections app, digital payments platform and ODR. Credgenics empowers lenders to
manage collections for their loan portfolios worth billions more efficiently while providing borrowers
with a seamless and transparent experience.
Backed by investors such as WestBridge Capital, Accel, Tanglin Venture Partners, Titan Capital and
Beams Fintech Fund, Credgenics continues to lead the technology transformation in the debt
collections and resolution sector.
