State Bank of India also wins Best Bank in India award for the 5th time in a row
FinTech BizNews Service
Mumbai, October 17, 2026: State Bank of India (SBI), the nation's largest bank, has won the title of World's Best Consumer Bank 2026 from Global Finance magazine, marking its second consecutive win in the prestigious global awards programme. SBI also won the Best Bank in India from Global Finance magazine for 2026. The honour reflects SBI's continued success in setting global benchmarks in customer-centric banking through digital innovation, service excellence, and its deep commitment to inclusive growth.
The awards were presented to the Bank at the annual World's Best Bank Awards Ceremony held on the sidelines of the IMF Annual Meeting 2026. Global Finance's selection process draws upon extensive editorial research and insights from banking consultants, corporate finance executives, analysts and industry experts worldwide to identify institutions that set the benchmark in customer service, innovation, digital transformation, accessibility and financial inclusion.
Speaking at the event, Shri Challa Sreenivasulu Setty, Chairman, State Bank of India, said: " For SBI, these awards are matter of great pride, but they also carry a larger significance as they recognize what becomes possible when the scale of a national institution meets the aspiration of a nation. India is a country of extraordinary diversity, our customers may differ in their lives, needs, and ambitions, but they share a common aspiration of banking that is accessible, convenient, and built on trust. That is the promise SBI seeks to uphold with the ambition of connecting and remaining relevant and accessible to our people across every segment of society. Our continued transformation, particularly in the digital space, is meant to ensure that a trusted digital service is provided at population scale, and this capability and transforming digital capabilities allow us to reach further and serve faster while our people ensure that banking remains personal, accessible, and trusted. I accept these awards with gratitude on behalf of half a billion customers whom we serve and our SBI family across the country and also in twenty-nine countries where we serve the people."
Over the past year, SBI strengthened its customer franchise through continued investments in digital innovation, service excellence and financial inclusion. The Bank launched the New YONO platform, crossed 10 crore registered YONO users, and introduced AI-powered customer services and personalised digital experiences. SBI also expanded its reach with the addition of over 300 new branches across the country.
