PNB’s WhatsApp Banking Users Increased To 109 Lakh


Bank’s Net Profit up by 1.6% Y-o-Y at Rs16,904 Crore during FY’26. The Net Profit for Q4 FY’26 is ?5,225 Crore as against Rs4,567 Crore for Q4 FY’25 with Y-o-Y growth of 14.4%.


FinTech BizNews Service

Mumbai, 5 May 2026: Punjab National Bank (PNB) today announces Annual Financial Results for FY’26.

The Bank registered a Net Profit of Rs16,904 Crore during FY’26 with Y-o-Y growth of 1.6%. The Net Profit for Q4 FY’26 is Rs5,225 Crore as against Rs4,567 Crore for Q4 FY’25 with Y-o-Y growth of 14.4%.

F Operating Profit for FY’26 stood at Rs29,290 registering a Y-o-Y growth of 9.2% over FY’25.

Operating Profit increased Y-o-Y by 10.7% to Rs7,500 Crore in Q4 FY’26 as against Rs6,776 Crore

in Q4 FY’25.

F Return on Assets (RoA) improved by 4 bps to 1.06% in Q4 FY’26 from 1.02% in Q4 FY’25.

F GNPA ratio improved by 100 bps on Y-o-Y basis to 2.95% as on 31st March’26 from 3.95% as

on 31st March’25.

F NNPA ratio improved by 11 bps on Y-o-Y basis to 0.29% as on 31st March’26 from 0.40% as on

31st March’25.

F Provision Coverage Ratio (including TWO) improved by 32 bps on Y-o-Y basis to 97.14% as on

31st March’26 from 96.82% as on 31st March’25.

F Book value per share increased to Rs114.77 during FY’26 from Rs103.36 during FY’25, marking

a Y-o-Y growth of 11.0%.

F Earnings per share rose to Rs4.55 in Q4 FY’26 from Rs3.97 in Q4 FY’25, reflecting a Y-o-Y growth

of 14.6%.

F Global Business grew by 10.7% on Y-o-Y basis to Rs29.70 Lakh Crore as on 31st March’26 from

Rs26.83 Lakh Crore as on 31st March’25.

F Global Deposits registered a growth of 9.2% on Y-o-Y basis to Rs17.11 Lakh Crore as on 31st

March’26 from Rs15.67 Lakh Crore as on 31st March’25.

F Global Advances increased by 12.7% on Y-o-Y basis to Rs12.59 Lakh Crore as on 31st March’26

from Rs11.17 Lakh Crore as on 31st March’25.

F RAM Advances grew by 12.1% on Y-o-Y basis to Rs6.76 Lakh Crore as on 31st March’26 from

Rs6.03 Lakh Crore as on 31st March’25.

F CD Ratio stood at 73.6% as on 31st March’26 as against 71.3% as on 31st March’25.

F CRAR improved to 17.74% as on 31st March’26, up from 17.01% as on 31st March’25, reflecting

an increase of 73 bps.

Business Performance in Key Parameters

Deposits

F Savings Deposits increased to Rs5,30,321 Crore registering a Y-o-Y growth of 6.4%.

F Current Deposits increased to Rs79,294 Crore registering a Y-o-Y growth of 5.6%.

F CASA Deposits increased to Rs6,09,615 Crore recording a Y-o-Y growth of 6.3%.

F CASA Share of the bank stands at 37.0% as on 31st March’26.

F Total Term Deposit witnessed a growth of 10.9% on Y-o-Y basis to Rs11,01,507 Crore as on

31st March’26.

Advances

F Total Retail credit increased by 8.3% Y-o-Y to Rs2,80,779 Crore as on 31st March’26.

F The Core Retail Advances increased by 18.2% Y-o-Y as on 31st March’26. Within Core

Retail Credit:

• Housing Loan grew by 11.6% Y-o-Y to Rs1,29,832 Crore.

• Vehicle loan posted a growth of 35.1% Y-o-Y to reach Rs35,199 Crore.

F Agriculture Advances grew by 10.7% on Y-o-Y basis to Rs1,99,919 Crore.

F MSME Advances increased Y-o-Y by 19.9% to Rs1,95,027 Crore.

Asset Quality

F Gross Non-Performing Assets (GNPA) declined by Rs6,958 Crore to Rs37,124 Crore as on

31st March’26 from Rs44,082 Crore as on 31st March’25.

F Net Non-Performing Assets (NNPA) declined by Rs681 Crore to Rs3,610 Crore as on 31st

March’26 from Rs4,291 Crore as on 31st March’25.

Profitability

F Net Profit for FY’26 stood at Rs16,904 Crore, while Operating Profit for the same period

reached Rs29,290 Crore.

F Total Income for FY’26 was at Rs1,47,017 Crore, recording a growth of 6.5% on Y-o-Y basis.

F Total Interest Income for FY’26 was at Rs1,28,223 Crore and Rs32,157 Crore for Q4 FY’26

recording growth of 5.3% and 0.5%, respectively on YoY basis.

F Non-interest income for FY’26 was at Rs18,794 Crore recording a growth of 15.2% on Y-o-Y

basis.

F Global Net Interest Margin (NIM) stands at 2.57% for FY’26.

F Total Interest Expenses stood at Rs21,776 Crore for Q4 FY’26 reflecting a Y‐o‐Y increase of

2.6%.

F Operating Expenses for FY’26 was at Rs31,464 Crore and Rs7,042 Crore for Q4 FY’26,

declining by 2.5% and 19.0%, respectively on YoY basis.

Capital Adequacy

F CRAR increased to 17.74% on 31st March’26 from 17.01% on 31st March’25, showing an

improvement of 73 bps.

F Tier-I Capital improved to 15.15% as on 31st March’26 from 14.05% as on 31st March’25

(with CET-1 at 13.62% and AT-1 at 1.53% as on 31st March’26).

F Tier-II Capital stood at 2.59% as on 31st March’26.

Efficiency/Productivity Ratio

F Global Yield on Advances was at 7.51% in Q4 FY’26 and 7.80% for FY’26.

F Global Cost of Deposits stood at 5.05% in Q4 FY’26 and at 5.16% for FY’26.

F Global Yield on Investment was at 6.97% in Q4 FY’26 and 6.87% for FY’26.

F Business per employee improved to Rs29.42 Crore as on 31st March’26 from Rs26.86 Crore

as on 31st March’25. Business per branch improved to Rs275.63 Crore as on 31st March’26

from Rs253.55 Crore as on 31st March’25.

F Net profit per employee improved to Rs21.91 Lakhs in Q4 FY’26 from Rs19.25 Lakhs in Q4

FY’25. Net profit per branch improved to Rs205.22 Lakhs in Q4 FY’26 from Rs181.75 Lakhs in

Q4 FY’25.

Priority Sector Achievement

F Priority Sector Advances exceeded the National Goal of 40% and stand at 41.89% of ANBC.

F Agriculture advances exceeded the National Goal of 18% and stand at 18.09% of ANBC.

F Credit to Small & Marginal Farmers exceeded the National Goal of 10% and stands at

10.53% of ANBC.

F Credit to Weaker Section surpassed the National Goal of 12% and stands at 13.72% of

ANBC

F Credit to Micro Enterprises surpassed the National Goal of 7.50% and stands at 9.70% of

ANBC.

Financial Inclusion

F PMJDY accounts increased to 571.84 Lakh as on 31st March’26 from 542.89 Lakh as on 31st

March’25.

Digital Progress and Initiatives

F Number of PNB One Activated users increased to 260 Lakh as on Q4 FY’26 from 214 Lakh

as on Q4 FY’25 registering a growth of 21% on Y-o-Y basis.

F Number of WhatsApp Banking users increased to 109 Lakh as on Q4 FY’26 from 62 Lakh

as on Q4 FY’25, registering a growth of 77% on Y-o-Y basis.

F Number of UPI Transactions increased to 323 Crores in Q4 FY’26 from 267 Crores in Q4

FY’25 registering a growth of 21% on Y-o-Y basis.

F Number of PNB One Biz activated users increased to 2.99 Lakh in Q4 FY’26 recording a

205% Y-o-Y growth.

F Digital transactions accounted for 95.16% of the Bank’s total transactions in Q4 FY’26.

F Total amount sanctioned and disbursed through Digital Lending Journeys crossed Rs20,872

Crore in Q4 FY’26.

F Under CBDC, No. of Users increased to 10.50 Lakh and No. of transactions in FY’26

increased to 71.89 Lakh.

New initiatives undertaken:

o Facility for opening Flexi RD through Retail Internet Banking

o Facility for opening RD through WhatsApp Banking

o Multi-Currency World Travel Card Services in Retail Internet Banking & PNB One

o Mobile Number Change through PNB One

o Temporary block/unblock Credit Cards through PNB One

o Pre-mature closure of eOD/eDL through PNB One

o Gen AI – AR/VR learning

o HL (Top-up), Griha Vatika and Digi MSME Prime are among the newly launched digital

lending journeys in Q4 FY’26.

Distribution Network

F As on 31st March 2026, the Bank has 10,324 domestic branches and 2 International

Branches. Out of total no. of branches, Bank has 63.4% branches in Rural & Semi-Urban

areas.

F The distribution of branches is as under:

Category No. of Branches %age Share

Rural 3961 38.4

Semi Urban 2580 25.0

Urban 2027 19.6

Metro 1756 17.0

F The Bank also has 11,065 ATMs and 33,314 BCs as part of its distribution network making

the total number of 54,703 touch points as on 31.03.2026.

Social Media Presence of the Bank

F Facebook: 32,75,044 followers https://www.facebook.com/pnbindia/

F X: 4,69,443 followers https://twitter.com/pnbindia

F Instagram: 10,07,910 followers https://www.instagram.com/pnbindia

F LinkedIn: 2,21,855 followers https://in.linkedin.com/company/pnbindia

F YouTube: 4,09,467 subscribers https://www.youtube.com/pnbindia

F Threads: 48,920 followers https://www.threads.net/@pnbindia

 

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