Call Management CRM Runo Raises $1.5 Mn

Runo plans to use the funds raised in a Pre Series A round, led by Unicorn India Ventures and Callapina Capital, primarily towards onboarding a senior management team in Product and Development.

Founding Team (L-R) Venkata Sai Vamsi Penupothu and Rajsekhar Pattnaik

FinTech BizNews Service  

Mumbai, 22 April 2024: RUNO, a modern Mobile SIM-based Outbound Call Management CRM has raised $1.5 million in a Pre Series A round led by Unicorn India Ventures and Callapina Capital. 

Runo plans to use the funds raised primarily towards onboarding a senior management team in Product and Development. Additionally, the investment will facilitate the company's expansion plans into the MENA region and the United States & Canada, positioning RUNO as a global player in the sales and outbound calling productivity space.

Founded in the year 2019 by Rajsekhar Pattnaik and Venkata Sai Vamsi Penupothu, RUNO is a modern Mobile SIM-based Outbound Call Management CRM designed to revolutionise sales and outbound calling productivity. With its user-friendly interface, highly customizable features, and action-driven analytics, RUNO seamlessly integrates with popular CRMs and lead sources to centralise lead management, optimising outbound sales operations.

Anil Joshi, Managing Partner, Unicorn India Ventures, says, “With a proven success track record of RUNO, we decided to invest in the company due to its product that is enabling companies to achieve a higher conversion rate. The increasing use of advanced technologies, cloud based CRM is gaining traction. In the coming years the penetration of CRM is going to be AI driven and RUNO is already working on pioneering solutions on that front. We believe the fresh funds will not only help RUNO in its expansion plan but also create a path for new products to come in the market that will target MSMEs”

Vinod Jose, Co founder CEO, Callapina Capital, adds, “As remote work and distributed workforces have become the norm in the post-pandemic world, there is a clear need for innovative tools and infrastructure to support these changes. Runo's mobile-first solution is expertly designed to manage distributed workforces and enhance productivity in a variety of call-based operations, from outbound and inbound call centres to sales and hiring initiatives. Their groundbreaking approach, which integrates CRM functionality directly at the SIM level, not only simplifies communication but also drastically improves operational efficiencies and contact ratios, as evidenced by the transformative results seen by their clients. We are excited to back Raj and Vamsi as they bring this solution to the world from India and take the lead in revolutionizing business communications.”

RUNO has recorded a robust growth trajectory, achieving 30% growth quarter-on-quarter in the last 8 quarters. Leveraging this momentum, the company aims to reach $2.5 million in ARR within the next 12 – 18 months.

Commenting on the recent funding round, Rajsekhar Pattnaik, Founder and CEO, says, “Backed by a Rockstar Team over the last 2 years and recent funding, Runo is aiming for 7X revenue growth in next 8 Quarters. Our client roster boasts over 800 businesses, ranging from small businesses to large enterprises like Reliance Nippon, and most of these businesses have come as organic leads. Leveraging organic growth and client referrals, the company's focus for the next two quarters is clear: doubling down on distribution, go-to-market strategies And as we set our sights on the Middle East and Africa, Runo, is poised to redefine industry standards and serve a global clientele.”

Venkata Sai Vamsi Penupothu, Co-Founder & CTO, adds, "The recent capital infusion will further boost Call Management CRM, merging sim-based call tracking with CRM, empowering businesses with deep customer insights. Our focus on AI integration in the product roadmap promises smarter call analytics, predictive customer behaviour insights, and streamlined CRM operations.” 

According to Grand View Research Report the global customer relationship management market size was valued at USD 65.59 billion in 2023 and is estimated to touch the CAGR of 13.9% from 2024 to 2030, giving hyper growth opportunity to RUNO.

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