Chief Guest Shri M. Nagaraju, DFS Secretary, unveiled 34 new offerings on PNB's 131st Foundation Day
FinTech BizNews Service
Mumbai, April 12, 2025: Punjab National Bank (PNB), nation’s leading public sector
bank, celebrated its 131 st Foundation Day, commemorating over a century of
resilience, trust, and customer-centric banking. The celebration at the PNB
Headquarters in Dwarka, New Delhi, witnessed participation from distinguished
dignitaries, bank executives, employees, and customers, reflecting the bank’s
steadfast dedication to innovation, financial inclusion, and digital transformation.
Present on the occasion were Shri M. Nagaraju (DFS Secretary), Shri Ashok Chandra
(PNB MD&;CEO), PNB EDs – Shri Kalyan Kumar, Shri M. Paramasivam, Shri Bibhu
Prasad Mahapatra, and Shri D. Surendran.
Shri M. Nagaraju, Secretary, Department of Financial Services (DFS), commended
PNB for its innovative product offerings, highlighting their significant contribution to
deepening financial inclusion and enhancing customer experience. He also
appreciated the bank’s proactive initiatives in promoting cyber awareness among
citizens, reinforcing its commitment to secure and responsible banking.
Shri Ashok Chandra, MD & CEO, PNB, expressed his gratitude to stakeholders and
stated: “PNB has been a cornerstone in India's development, offering credit across
every sector and ensuring financial inclusion throughout the nation. Our initiatives
have supported the underprivileged, empowered citizens, educated the youth,
increased farmers' income, and fostered entrepreneurship—all aligned with the vision
of a Viksit Bharat by 2047. As a customer-first bank, we are continuously refining our
grievance redressal system, improving call center operations, and leveraging QR
codes for effective customer feedback to enhance service quality.”
New Product Launch
PNB’s 131 st Foundation Day was marked with the launch of 34 new banking products
and services, including 12 customer-centric deposit schemes and 10 digital
transformation products.
Among the deposit products rolled out are schemes for salaried professionals,
women, defence personnel, farmers, NRIs, senior citizens, pensioners, students and
youth. Key features across these schemes include customised account numbers,
personal accident and life insurance, healthcare benefits, and upgraded debit card
functionalities.
Some of the flagship offerings include PNB Salary Savings Account (Neo, Excel,
Optima, Imperial), PNB Women Power Scheme (Pearl, Emerald, Solitaire), PNB Kisan
Saving Fund (Harit, Samriddhi), PNB Rakshak Plus (for armed forces and police
personnel), PNB Samman Account (for senior citizens and pensioners), among
others.
The bank has also introduced a QR code-based customer feedback mechanism, a
live-chat assistant “Pihu”, and new internal banking functionalities for enhanced
customer service.
As part of its digital roadmap, PNB also launched 10 new tech-driven services,
including single-window DEMAT and trading account onboarding, digital loan facilities
against deposits, WhatsApp-based fixed deposit bookings, and enhancements to the
PNB One Biz app. Other key digital initiatives include GST Express Loans for new-to-
bank customers up to ₹1 crore, Digi MSME Loans up to ₹25 lakh, Self-Onboarding for
Savings and PPF accounts, Loans for rooftop solar installations, among others.
New CSR Collaboration
In alignment with its social responsibility vision, PNB, in partnership with PNB
PRERNA — an association comprising of senior women officials of the bank and the
wives of senior bank officials whose primary goal is to support and promote the bank's
CSR efforts — also announced new CSR collaborations.
The Bank partnered with Kalinga Institute of Social Sciences (KISS) foundation to
support the wellbeing and literacy of underprivileged indigenous students of
Bhubaneshwar and with Water for People India Trust to facilitate its project “Harvest
for Resilience”. PNB also donated infrastructure items to government schools in Delhi.
The event concluded with spirited cultural performances by the PNB Parivaar and
soulful music by renowned singers Meiyang Chang and Jahnvi Shrimankar.
