Circle Based Officers have been recruited to strengthen customer-centric banking across India

FinTech BizNews Service
Mumbai, July 24, 2026: State Bank of India (SBI), India's largest bank, today announced the selection of 1,930 Circle Based Officers (CBOs) to further strengthen its customer-centric approach and enhance banking services across its nationwide branch network.
The recruitment drive is aimed at augmenting the Bank's officer cadre with talented professionals who will play a pivotal role in deepening customer relationships and delivering service excellence across urban, semi-urban and rural India. The selection of 1,930 Circle-Based Officers reflects SBI's continued investment in building a future-ready and customer-centric workforce that will strengthen its 'Digital First, Customer First' vision and contribute towards delivering simple, seamless and personalised banking experiences to over 53 crore plus customers across the country.
Speaking on the announcement and welcoming the newly selected officers, Shri Challa Sreenivasulu Setty, Chairman, State Bank of India, said, “At State Bank of India, our people remain the cornerstone of our transformation journey. These young officers will play an important role in delivering seamless, personalised and accessible banking experiences while upholding the trust that generations of Indians have placed in SBI. I extend my best wishes to them as they embark on the journey to contribute towards building SBI the Bank of Choice for a transforming India.”
State Bank of India, with a workforce of over 2,45,000 employees, continues to invest in talent and capability development as it builds a more intelligent, agile and responsive banking ecosystem. Human capital remains central to the Bank's transformational agenda as it combines technological leadership with relationship led banking to deliver deeply personalised and seamless experience across customer segments and channels.