This is To Accelerate Loan Approvals
FinTech BizNews Service
Mumbai, November 27, 2025: Tamilnad Mercantile Bank (TMB) today announced the rollout of its New Loan Origination System (LOS) and inauguration of new premises for its first Credit Management Centre (CMC) in Thoothukudi to strengthen its lending operations and significantly reduce loan approval Turn Around Time (TAT). This new technology is aimed at bringing greater speed, accuracy and standardisation across the Bank’s loan processing workflow. In this technology collaboration, the Bank has partnered with “Nucleus Software” based at Noida.
The new system integrates automated checks, digital workflows, appraisal uniformity
and seamless internal connectivity, enabling TMB to process and approve loans
more efficiently by reducing its TAT substantially thereby ensuring faster credit
decisions and overall enhanced customer experience.
The technology-driven platform not only speeds up approvals but also enhances
end-to-end transparency, improves compliance and ensures standardised approach
across sanction of all loan categories.
The rollout will take place in a phased manner (Phase I being launched today) over
a period of next six months across all key loan categories, including MSME,
Agriculture, Retail and other credit segments, equipping the bank to manage
higher loan volumes with improved operational efficiency.
Salee S Nair, Managing Director & CEO, Tamilnad Mercantile Bank, said: “The
launch of our new LOS and LMS platform marks a major milestone in strengthening
TMB’s digital lending architecture in the newly inaugurated structure viz., Credit
Management Centre wherein Credit processing is centralised to relieve the Branch
Heads to concentrate on liability side and jewel loan business. Technology is central
to faster and more intelligent credit delivery, and this system enables smoother
workflows, quicker assessments and more time-sensitive approvals. With the new
platform, we aim to reduce our TAT for loan sanction substantially, duly supported by
automated checks, real-time integration and data-led decisioning. Once it is fully
completed, loan sanctions up to Rs.50.00 lakhs will be done in a straight through
process (using data-based algorithms) within 30 minutes which will be a game
changer. These initiatives of CMC powered by digital platform aligns with our
broader goal of building a scalable, standardised and customer-centric lending
environment. Besides this, the Bank is in the process of embracing various
technology initiatives including enhanced form of Internet Banking and CX
(Customer Experience) platform. Using all these technology initiatives the Bank
aspires to enhance the customer satisfaction significantly”.
Shri. Sadayandi Ramesh, Managing Director of the Pothys Group, honoured
the event as the Chief Guest, and the presence of our valued customers
further graced the occasion.
