DARPG, DFS Officers Visit SBI HO


Their Visit to Corporate Centre, Mumbai was for review of Special Campaign 6


Senior officials from the Department of Administrative Reforms and Public Grievances (DARPG) and the Department of Financial Services (DFS) visited the Corporate Centre of SBI

FinTech BizNews Service    

Mumbai, 24 October, 2026: State Bank of India (SBI), the country’s largest public sector bank, hosted a review meeting at its Corporate Centre in Mumbai as part of Special Campaign 6. Senior officials from the Department of Administrative Reforms and Public Grievances (DARPG) and the Department of Financial Services (DFS) visited the Corporate Centre to review the progress of the campaign and other initiatives undertaken by the Bank.

The meeting was attended by Shri Challa Sreenivasulu Setty, Chairman, State Bank of India, Shri G S Rana, DMD (HR) & CDO, Shri Akella Ratna Teja, DMD & GCRO, Shri Alok Kumar Dwivedi, DGM (Premises), and his team. The visiting officials included Smt Nivedita Shukla Verma, Secretary (IAS), DARPG; Shri Puneet Yadav, Additional Secretary (IAS), DARPG; Shri Vinod Kumar, Director, DFS; and other officials from DFS.

During the review meeting, the progress and initiatives undertaken by SBI under Special Campaign 6 were reviewed. The meeting provided an opportunity to take stock of the campaign’s implementation and the initiatives undertaken by the Bank across its offices and establishments throughout the country.

A key highlight of the meeting was the release of an e-book on Information Security Awareness as part of Special Campaign 6. The publication underscores SBI’s commitment for enhancing awareness among customers and the public about cyber frauds, safe digital banking practices and the importance of vigilance while undertaking digital transactions.

Through Special Campaign 6, SBI has been undertaking various initiatives to promote cleanliness, improve workplace efficiency, facilitate the disposal of pending matters and strengthen the culture of cleanliness and good governance across the Bank.

Reinforcing its customer-centric approach, SBI continues to undertake efforts to enhance customer convenience and improve service delivery. These efforts include promoting awareness and facilitating the registration and updation of nomination details, addressing customer requirements relating to safe deposit lockers, and encouraging the timely completion of relevant formalities. Such initiatives reflect the Bank’s commitment to making banking services more accessible, convenient and customer-friendly while ensuring that customer-related matters receive appropriate attention.

State Bank of India remains committed to promoting efficient and effective governance, maintaining clean and organised workplaces, improving customer service and empowering customers with greater awareness of safe digital banking practices.

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